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Need assistance? Call Customer Care at 1-800-257-2641 (Mon – Sat | 9am – 4:30pm PT)

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Weather Holds: Due to extreme weather conditions, shipments may be delayed to ensure wines are well-received and arrive in good condition. If you’d like to request we hold your shipment until weather patterns change, please contact Customer Care at 1.800.257.2641 (Mon - Sat | 9am - 4:30pm PT) immediately after you've placed your order. Please have your order number available. Requests outside of our normal business hours are not guaranteed.
Shipping Cut-off: We process and ship orders the next business day when received before 4pm PT. Orders placed after 4pm PT will ship the following business day; those placed on Friday after 4pm PT will ship the following Monday, regardless of delivery method.